These Terms and Conditions govern your use of the Nexora Global Express website and services. By using our website or booking a shipment, you agree to these terms.
1. Services
We arrange shipping, courier and freight forwarding services as described on our website. Service availability, transit times and prices depend on the shipment and are confirmed in writing for each booking.
2. Quotations
Quotation requests submitted through our website are reviewed manually. A quotation is valid only when issued by our team with a stated amount, currency and validity period.
3. Sender responsibilities
- Provide accurate shipment, contents, value and recipient information.
- Package goods appropriately for transport.
- Do not ship prohibited or restricted items without prior written approval.
- Supply all documents required for customs and export.
4. Delivery estimates
Estimated delivery dates are provided for guidance and are not guaranteed. Delays may result from customs, weather, capacity, incomplete documentation or other events outside our control.
5. Liability and claims
[Liability limits, insurance options and the claims process — to be confirmed by the company.]
6. Accounts
You are responsible for keeping your login credentials secure. We may suspend accounts used in breach of these terms or to misuse our services.
7. Governing law
[Governing law and jurisdiction — to be confirmed.]
8. Contact
[Company legal name, registered address and contact details — to be provided.]